Accessibility Statement

We are committed to making our website accessible in accordance with the Barrierefreiheitsgesetz as amended to implement the European Directive (EU) RL 2019/882 on the accessibility of products and services.

This accessibility statement applies to: hintertuxergletscher.at

Explanation of the Service

The use of digital services is provided exclusively through user-friendly online interfaces. Forms, information pages, and related processes are designed to be intuitive and as accessible as possible for individuals with disabilities. All content is presented in a clearly structured and comprehensible manner to support inclusive access.

Information about the Service Provider

Zillertaler Gletscherbahn GmbH & Co KG
Address: Hintertux 794, 6293 Tux, Austria
Phone: +43 5287 8510
Email: info@hintertuxergletscher.at

Requirements, Status of Compatibility and Realization

The website meets the requirements of the Barrierefreiheitsgesetz as far as possible and goes beyond the legal requirements in some aspects. The following standards and guidelines, among others, were taken into consideration:

• Harmonized European Standard EN 301 549, Version 3.2.1
• Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly implementing measures to further improve the accessibility and user experience of our website.

This includes:

• The website was tested for accessibility, then extensively revised and adapted to accessibility standards.
• A menu with accessibility features has been integrated to enable additional accessibility settings.
• Any future development of the website (e.g. new content, functions) will take accessibility into account from the outset.

Fulfillment of the Requirements

General

This website is almost fully usable with assistive technologies. No data is recorded when you use the accessibility features, so your privacy is always protected.

Visual (vision)

Font, contrasts, spacing

• The font type, size and shape are selected so that they are easy to read.
• Texts and visual content have an adjustable contrast that can be adjusted in the accessibility menu.
• There is sufficient space between letters, lines and paragraphs.
• If you have difficulties with the font, you can select the system font in the accessibility menu.
• For people with dyslexia, a dyslexia-friendly font is available for selection in the accessibility menu.
• You can also make further settings in your browser or operating system.

Color cues

• Visual information is indicated by at least two visual features and may also be accompanied by text.
• Alternatives for non-text content
• For content that does not consist of text, there are alternatives that do not require vision - these include alternative texts for images, icons and graphics.

Zoom

• You can zoom in on this website by up to 200% without losing any content. You can use the appropriate settings in your browser and operating system to do this.

Keyboard focus

• Interactive elements such as links or buttons are visually highlighted when selected with the keyboard to make navigation easier (keyboard focus).

Support for screen reader / Braille display

• You can operate and output all areas, content and functions of this website with a screen reader. This is done either via an acoustic output or tactilely via an externally connected Braille display.

Structure & layout

• This website has a clear and meaningful semantic structure, with meaningful headings and labels that promote easy navigation and comprehensibility.

Links

• Links are identified by more than one visual feature and are provided with meaningful link text.
• To further improve the recognizability of the links, the “Highlight Links” function can be activated in the accessibility menu.

Auditory (hearing)

It is also possible to use this website with impaired or no hearing – no information is conveyed exclusively via sound.

Alternatives for audio content

• Subtitles or other alternatives are available for videos and audios with spoken content.

Physical (mobility, reach, strength)

This website is fully usable even with limited mobility. You do not have to reach far or use physical strength to operate all functions.

Keyboard control

• You can fully control this website using an external keyboard. This applies to all areas and functions, and navigation follows a logical sequence.

Target size

• Elements have sufficiently large target size and are spaced far enough apart.

Display layout

• This website is responsive and works in different display layouts. You can use your device in both landscape and portrait mode - the content, areas and functions automatically adapt to the selected mode.

No complex movements

• No complex gestures or movements are required (e.g. swiping or dragging).

Speech

This website works with limited or no speech. It does not require the ability to speak and there is no corresponding content.

Cognitive (psychological, neurological, neurodivergent)

You can use this website with limited or alternative cognitive, psychological or neurological abilities. This also applies if you identify as “neurodivergent”.

Semantic structure

• This website is structured in a logical and predictable way.

Time limitations

• If an element has a time limit, this will be announced in advance. You can then extend, change or deactivate the time limit.

Comprehensible texts

• Texts are easy to understand and are written fairly simple.

Auto-Fill

• Fields for text input support Auto-Fill by the browser or operating system.

Errors

• This website is designed to help you avoid errors - for example, through clear labeling and instructions.
• Input is checked and you receive feedback so that any errors can be easily identified and corrected.

Animations

• Only a few simple animations are used on this website. To avoid distraction or discomfort, these can be deactivated in the accessibility settings via the “Reduce Motion” setting.

Flashing

• This website does not contain any light or flash effects that could trigger photosensitive seizures or discomfort in sensitive persons.

Non-Accessible Content

• Due to the high number of images on our websites, it is currently not possible for us to provide individual and fully descriptive alternative texts for all visual content. We are aware of the importance of accessible content and are continuously working to supplement image descriptions as quickly as possible.

• Some videos embedded on our websites currently do not include full subtitles or audio descriptions. These materials were produced before the implementation of current accessibility standards. For all new productions, we consistently ensure accessible design—such as the inclusion of subtitles and visually supportive language.
• Certain areas of our websites are currently only partially usable with screen readers. In some cases, visual information, structures, or relationships that are clear to sighted users are not programmatically accessible or available in additional text form. In some sections, the sequence of content that is essential for comprehension is only visually apparent and not clearly structured in the underlying code. We are aware of these limitations and are working to technically adapt the content so it becomes fully perceivable and understandable for users of assistive technologies.
• Some widgets, tools, and third-party interfaces are only partially accessible at this time. This applies exclusively to embedded content that lies outside our direct technical control—most notably the voucher shop. We are committed to making these areas as accessible as possible and actively seek to improve existing solutions in collaboration with the respective providers or to replace them with accessible alternatives whenever feasible.
• Certain areas of the website respond only to a limited extent to individually customized or very narrow screen configurations—such as heavily reduced window sizes, specific zoom settings, or adapted views through assistive technologies. For users who depend on accessible design, this may hinder the structured perception and operation of some content. As part of a planned website relaunch, the technical foundation will be updated to ensure a more flexible and accessible display across a wide range of devices and usage scenarios.
• Some older documents and content available on this website are not fully accessible. Retrofitting these materials would require considerable effort and cannot be implemented consistently at this time for organizational reasons. However, if you require an accessible version of a specific document, please feel free to contact us—we will be happy to provide it upon request as quickly as possible.

Accessibility Menu

You can use various accessibility menus on our website that allow you to adapt the appearance and operation of the site to your individual needs. These functions can be found in the bottom right-hand corner of the browser window or via the skip link menu. To further optimize your user experience, several functions can be combined at the same time so that you can adjust the settings as required and achieve an even better effect.

The following functions are available in the accessibility menu:

Summary of the current page

• Generates a summary of the current page in simple language created by artificial intelligence (AI), which summarizes the most important information in a short and understandable way. Please note that the summary may differ from the original version.

Navigation

• Provides simplified navigation that allows users to navigate the website faster and without distractions. This allows users to access the most important areas directly without having to navigate through complex menu structures.

Visual adjustments

• Grayscale: Displays the website in black and white to make it easier to concentrate on the content.
• High Contrast: Increases the color contrasts to improve readability.
• Invert Colors: Inverts the colors to increase the contrast between text and background.
• Reduce Brightness: Reduces the luminosity of colors to reduce eye strain and allow light-sensitive use.
• Reduce Transparency: Uses solid color backgrounds to increase readability and visual clarity.

Text optimization

• Focus on text: Highlights the text area in particular to make reading easier and minimize distractions – maximizing the contrast between background and text.
• Dyslexia-friendly font: Activates a special font that makes reading easier for people with dyslexia or reading problems.
• Use system font: Uses the device's default font to fix any issues with the font used on the website and improve readability and consistency of display.

Content highlighting

• Highlight headings: Makes all headings clearly visible to clarify the structure of the page and make it easier to navigate.
• Highlight links: Highlights all links so that they can be recognized quickly and easily to improve navigation.
• Hide images: Hides images to reduce distractions and put the focus on the text content.

Additional features

• Large cursor: Enlarges the mouse pointer to make it more visible and easier to find.
• Reduce movements: Stops animations, autoplay video content and transitions to provide a smoother and less distracting view of content.

Feedback and Contact

This statement was created on June 26, 2025 and last updated on July 01, 2025.

We are always working to improve the accessibility of our website.

 If you encounter any non-accessible content that prevent you from using our website, please contact us:

E-mail: info@hintertuxergletscher.at

In this case, please briefly describe the problem and provide the URL of the website or document concerned. We will check your request and contact you as soon as possible.

Enforcement Procedure

If you are not satisfied with the response from the contact options listed above, you can submit a complaint to the competent complaints office. The competent market surveillance authority is the Bundesamt für Soziales und Behindertenwesen (Sozialministeriumservice).

If your complaint is justified, the competent authority will propose appropriate measures to remedy the deficiencies identified.

The contact details will be added to this statement as soon as the competent authority has been established and the contacts are available.