How it works:
✓ Fill out the required fields in the online form and submit your request
✓ Your request will be reviewed and processed in accordance with the applicable terms and conditions
✓ Once approved, the refund will be deposited into the account you provided
IMPORTANT: Processing is subject to our Terms and Conditions. A refund is only possible with a medical certificate and can only be granted for unused days. Days that have already been used are excluded from the refund.