Accept
More information
This website uses cookies to improve its usability.
valid in ski and glacier world Zillertal 3000 (=Hintertuxer Gletscher, Eggalm, Rastkogel, Finkenberg, Penken/Mayrhofen, Ahorn)
Zillertal Super Ski Pass (valid in the entire Zillertal valley)
 

Safety on the mountain: the current safety measures for the
upcoming autumn and winter season 2020/21

Let's all pull together and follow the guidlines

Since our reopening on May 29th we were able to gain experience for the upcoming autumn and winter season. The safety measures for a safe time on the mountain have proven themselves well. Every day we experience that the process in practice works smoothly, simply and almost naturally. However, the success of our actions depends largely on the assumption of individual responsibility. Everyone is asked to do one’s bit and compliance the applicable regulations.

This website is updated regularly and is adjusted to the current regulations.
Status: 15.09.2020


In the following we collected the most important and most frequent questions about the safety measures for the upcoming autumn and winter season 2020/21 and the behaviour on the mountain. The FAQs will be updated frequently.

General information

Our main priority is the safety and health of all guests and employees on the mountain. All legal requirements regarding Covid-19 are strictly observed and controlled by our employees. Currently there are no guidelines prescribed by the government for the upcoming season, but we will also implement them carefully. The most important thing is of course the individual responsibility.

Where are facemasks obligatory?

In all cable car stations, in cable cars itself and in all restaurants are face masks obligatory. 

In addition to surgical masks, multifunctional clothes, ski masks, bandanas, tube scarfs (buff), etc. are allowed. Anyway, it is important that mouth and nose are completely covered.

On demand there are face masks for free at cashier desks and cable car stations. Furthermore, it’s possible to buy “Glacier Buffs” for € 3,- at cashier desks at the valley station.

Do I have to buy my ticket online in advance or can I buy it directly at the cashier desk in Hintertux?

Ski passes and pedestrian tickets can be bought without problems on-site. To avoid big crowds, there are enough cashier desks opened. Tickets can also be bought at the two of our ticket machines. Of course there is the possibility to buy tickets online in advance and get them at the Pick-Up machines. You can find the online ticket shop here.

Are there disinfectants available? Are the gondolas regularly disinfected?

There are disinfectants available at the lift stations, the restaurants and the toilets. We recommend to wash your hands with soap a few times a day and disinfect them as well.

Also the gondolas are getting disinfected regularly by our staff.

What are the rules due to keeping distance?

In the waiting area in front of the cashier desks, in the valley station and as well in the cable car stations there are markings on the floor. Nevertheless, individual responsibility is the most important thing here. It’s compulsory to wear a face mask whenever it’s not possible to keep distance!

Information about the measures on-site

Our guests are getting informed through a loudspeaker announcement and information signs in the whole ski area about the latest safety regulations.

Public transport and ski buses

In addition to the scheduled drives (in autumn every 20 minutes, in winter every 10 minutes), there are buses at the rush hour in the morning and afternoon to reduce the number of passengers. Please find the current schedules here.

Whom can I contact for further information?

You can contact our staff daily from 8 a.m. until 5 p.m. | Telephone: +43 5287 8510 | Email: info@hintertuxergletscher.at

Weitere hilfreiche Tipps

  • Randzeiten nützen:

Aus unseren Erfahrungen wissen wir, dass speziell im Herbst viele Trainingsmannschaften in der Früh auf den Berg hinauffahren. Um quasi "direttissima" und entspannt vom Parkplatz auf die Pisten zu gelangen, empfehlen wir eine Auffahrt ab 08.45 Uhr

Dies gilt auch in den Restaurants:
Wenn Sie bis 11:30 oder nach 14:00 Ihre Mittagspause einplanen, haben Sie mit Sicherheit die Qual der freien Platzwahl. Weiters haben Sie die Möglichkeit in den Bedienungsrestaurants eine Tischreservierung im Vorhinein durchzuführen.

  • Chillen statt drängeln:

Wir fahren seit Wiederöffnung mit voller Gondelkapazität und versuchen, unseren Gästen einen schnellst möglichen Zugang zum Pistenerlebnis zu bieten. Dennoch gilt für Wartebereiche: "Chillen statt drängeln" 

  • Für Durchlüftung der Seilbahnkabinen sorgen: 

Wenn es das Wetter zulässt sind die Fenster in den Kabinenbahnen geöffnet um eine gute Durchlüftung zu gewährleisten.

  • Anweisungen befolgen:

Bitte befolgen Sie die Verhaltensempfehlungen und auch die Anweisungen unserer MitarbeiterInnen insbesondere in Bezug auf die geltenden Hygienebestimmungen.

  • Bargeldloses zahlen:

Machen Sie nach Möglichkeit von der bargeldlosen Bezahlung gebraucht.

  • Nur gesund auf die Piste:

Wenn Sie Symptome aufweisen, die auf eine mögliche Covid-19 Infektion hinweisen könnten, bleiben Sie bitte in Ihrer Unterkunft und kontaktieren Sie umgehend die Rezeption Ihres Beherbergungsbetriebes oder einen Arzt. 

  • Eigenverantwortung zeigen:

Schützen Sie dadurch Ihre Gesundheit sowie die Gesundheit Ihrer Mitmenschen. 

  • Im Vorfeld informieren:

Bei Fragen zu Pistenverhältnissen, Neuschneemengen etc. kontaktieren Sie uns bitte telefonisch unter +43/5287/8510 oder informieren Sie sich auf unserer Website.

Measures to observe steadily:

Zillertaler Gletscherbahn GmbH & Co KG 
Hintertux 794 · 6293 Tux · Telefon +43 5287 8510 · Fax DW 380 · info@hintertuxergletscher.at

Accept
More information
This website uses cookies to improve its usability.