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valid in ski and glacier world Zillertal 3000 (=Hintertuxer Gletscher, Eggalm, Rastkogel, Finkenberg, Penken/Mayrhofen, Ahorn)
Zillertal Super Ski Pass (valid in the entire Zillertal valley)
 

Stay Safe on the Mountain

Let’s pull together and stick to the applicable regulations!

This page is regularly updated. Subject to change.

Last update: 20.07.2021

As we all now know, extraordinary times demand extraordinary measures - even on the mountain! Experience has shown that our measures for a safe coexistence on the mountain were a proven success and can be very well integrated if everyone plays their part and pulls together

Our pledge: the focus of our activities will continue to be on offering our guests and staff a safe mountain experience, as well as carefree fun in the great outdoors!

THANK YOU for your support!

Which regulations apply to the hospitality establishments?

Since May 19, hospitality establishments are allowed to open. Following measures are valid from July 1:

  • "vaccinated, tested or recovered":
    To enter the restaurants, it is compulsory to carry along a negative test result, a vaccination certificate or a confirmation of a previous Covid-infection!
  • compulsory registration:

    Contact tracing is carried out throughout the entire Zillertal Valley using "TRACY", a contact tracing web app. By simply scanning a QR code, there is no longer any need to fill out tedious forms.  Contact details only need to be entered the first time you use the app. Do you want to start your skiing day well prepared and complete the initial registration right now? Then just scan this QR code! THANK YOU for participating!

    The acquired data will be deleted automatically after 28 days.

  • Face masks are no longer obligatory in the restaurants, as it applies "vaccinated, tested or recovered".

Which regulations apply to the use of cable cars?

  • compulsory  face mask (aged 7 and above) in the following areas:
    during the cable car ride (gondola, chair lift with coverage), waiting areas in a building, access areas in a building
    Children under 7 years of age: no face mask required

    No matter if you do have a negative Covid-test result, a vaccination certificate or a confirmation of a preavious Covid-infection, wearing a face mask is still compulsory in the areas mentioned. 
  • Since May 19, it is no longer necessary to carry negative test results on the slopes and to use the cable car.
    ATTENTION: To enter the restaurants, it is compulsory to carry along a negative test result, a vaccination certificate or a confirmation of a previous Covid-infection!

Is a negative test result obligatory?

  • To enter the restaurants, it is compulsory to carry along a negative test result, a vaccination certificate or a confirmation of a previous Covid-infection!
  • To use the slopes and cable cars, no negative test result is necessary (since May 19).
  • Regardless of this, the mask requirement still applies for the use of cable cars.

 Do I have to buy my ticket online in advance, or can I purchase it on site?

There are always enough cash desks open on site to avoid queues.

Moreover, tickets can be purchased at our two ticket machines in Hintertux and Finkenberg. It is also possible to buy tickets in advance online for these two areas and collect them from the machines provided. 

What measures are taken for the gondolas?

As cable cars are classed as public transport, the same rules apply as for buses, underground trains, trams etc.:

  • Wearing a face mask is compulsory in the cabins from the age of 7.
  • The gondolas are also regularly disinfected by our staff.
  • Furthermore, we make sure they are continuously ventilated, weather conditions permitting.


Useful information from our experience

  • Use off-peak times

We know from experience that many guests head up the mountain in the morning.  To get from the car park to the slopes as quickly and relaxed as possible, we recommend an ascent from 09.30 am onwards.  

The same applies to the restaurants:
If you plan to have your lunch break before 11:30 or after 14:00, you will certainly be spoilt for choice.  Furthermore, you have the possibility to make a table reservation in advance in the service restaurants.

  • Don’t jostle - just chill:

Since reopening, we have been operating at full gondola capacity and strive to offer our guests the fastest possible access to the slopes.  Nevertheless, the following applies to all waiting areas:  Don’t jostle - just chill”. 

  • Good ventilation in the cable car cabins:  

Weather permitting, windows in the cable cars are open to ensure good ventilation.

  • Follow instructions:

Please follow recommendations on conduct, as well as instructions issued by our staff, especially with regards to applicable hygiene regulations.

  • Cashless payments:

Wherever possible, please make use of contactless and cashless payment options.

  • Only hit the slopes if you are healthy:

If you have symptoms that could indicate a possible Covid-19 infection, please stay at home and contact a doctor immediately.

  • Be accountable:

Protect your health and the health of those around you. 

  • Inform yourself in advance:

If you have any questions about slope conditions, fresh snowfall etc., please contact us by phone under +43/5287/8510 or visit our website.

COVID-19 Code of Conduct Zillertaler Cable Cars

Please find the COVID-19 Code of Conduct Zillertaler Cable Cars for the summer season 2021 here.

Whom can I contact for further information?

You can contact our staff daily from 8 a.m. until 5 p.m. | Telephone: +43 5287 8510 | Email: info@hintertuxergletscher.at

Zillertaler Gletscherbahn GmbH & Co KG 
Hintertux 794 · 6293 Tux · Telefon +43 5287 8510 · info@hintertuxergletscher.at

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