FAQs
What is the Nature's Ice Palace?
It is a glacial crevasse that occurred naturally and was discovered only recently – a captivating ice formation of glittering ice crystals.
Where is the Nature's Ice Palace?
This icy journey starts only 200 metres away from the highest point of the Hintertuxer Glacier. A secure path leads from the viewing platform at the Gefrorenen Wand (3,250 metres above sea level, with stunning views over the Zillertal Mountains) to the palace gateway.
Where can I book this guided tour?
Directly at the cash desk or at the top station of the Gletscherbus 3 lifts (Infopoint). Groups should reserve in advance at Natursport Tirol, Roman Erler +43 676 307 0000 or info@hintertuxergletscher.at, +43 5287 8510.
ATTENTION!!! Paying by credit card (EC-cash card, VISA or MasterCard) is only possible at the glacier lift base station in Hintertux. It is only possible to pay cash at the Infopoint.
What equipment do I need?
Hiking footwear and a jacket is recommended. It is possible to make the tour wearing ski boots. The temperature is constantly between 0°C and -2°C. Helmets are provided to all participants free of charge.
Can I go to the cave alone?
Tours of Nature's Ice Palace are only possible with an experienced guide from Natursport Tirol and with the appropriate equipment.
When does the first or last tour take place?
Guided tours daily from July to September: 9.30 am (advance notice required), 10.30 am, 11.30 am, 12.30 pm, 1.30 pm and 2.30 pm. Additional tours will be provided if required.
Can I visit the Nature's Ice Palace with my whole family/children?
Our most inquisitive glacier visitors – children – can discover this natural phenomenon (minimum age 8 years and only when accompanied by an adult).
How many people can make the tour at one time?
Max. 20 persons (double group with 2 guides)
Does the tour take place in all weather?
As the entrance of the Nature's Ice Palace is protected with a weather door, tours are possible every day and are particularly recommended as part of a bad weather programme.
In which languages are the tours offered?
The tours are carried out in German and English.